Privacy Policy

1. Introduction

Welcome to Smart Pro Services.
We are committed to protecting your personal data in compliance with the European Union’s General Data Protection Regulation (GDPR).
By using our website (“Site”), you agree to this Privacy Policy.

2. Data We Collect

2.1 Identifiers

Identifiers
• Name
• Email address
• Phone number
• City or region (if provided)

2.2 Technical Data

• IP address
• Browser and device info
• Pages visited
• Time and date of access

2.3 Cookies & Tracking

As described in our Cookie Policy.

2.4 Information You Provide Directly

• Contact form submissions
• Service requests
• Messages or communication content

3. How We Use Your Data

We process personal data to:
• Respond to contact requests
• Provide services)
• Improve our Site
• Ensure security
• Manage analytics
• Send marketing (with explicit consent)
We will never use your data for purposes incompatible with this Policy.

4. Legal Basis (GDPR)

We rely on one or more of the following:
• Consent – marketing, contact forms, cookies
• Legitimate interests – security, Site performance, analytics
• Contract performance – to provide requested services
• Legal obligation – compliance-related requirements

5. Sharing of Data

We do not sell personal data.
We may share data with:
• Hosting providers
• Email delivery tools
• Analytics providers
• Legal authorities when required
All processors comply with GDPR and act only under our instructions.

6. Cookies

See our Cookie Policy for complete details.

7. Your GDPR Rights

You may:
• Request access to your data
• Request correction
• Request deletion (“right to be forgotten”)
• Request data portability
• Object to processing
• Withdraw consent at any time
To exercise rights:
📧 contact@smartproservices.com

8. Children’s Privacy

Our Site is not directed to children under 16.
We do not knowingly collect data from minors.

9. Data Security

We use technical and organizational safeguards to protect your data, including encrypted connections (HTTPS), secure servers, and access controls.
No system is 100% secure, but we follow industry best practices.

10. Data Retention

We retain data only as long as necessary for:
• Providing services
• Legal requirements
• Business operations
Afterward, data is deleted or anonymized.

11. Updates

We may update this Policy. Continued use of the Site implies acceptance of changes.

12. Contact

Smart Pro Services
Madrid, Spain
Email: contact@smartproservices.com
Phone: +34 672 268 899

Last Updated: 11/18/2025